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Archive for the ‘Internet’ Category

Several times in the last few months, I’ve closed discussion on one of my blogs. Each time, some people have howled in outrage. Their anger makes them nearly inarticulate, but their position is apparently that I have no right to stop discussion. I am an enemy of free speech, they proclaim, a censor and cowardly, and downright evil as well.

I don’t see that, myself.

For one thing, free speech is not an absolute right, even if you believe that it should be. It is limited by laws against libel, hate-crimes, and terrorism, among others. Nor can you invoke free speech as a defense against mischief.

Admittedly, violations of these laws appear dozens of time each day on the Internet, and most of them are not prosecuted unless someone complains. Even in 2010, the Internet retains more of a frontier unruliness than other forms of media. But the point is that idea that free speech is unlimited is disproved with a moment’s thought.

Moreover, in each of these cases, some of these limits seemed to apply. Whether they actually would have been grounds for legal actions, I can’t say, of course. However, I think that erring on the side of caution is reasonable, especially since at least one determined commenter seems to have been required to close down his own blog.

At any rate, I have no desire to be involved, however indirectly, in a court action. And, in the case of one blog, I would be irresponsible if I exposed the company that owns the site to litigation. These motivations are not a matter of courage so much as caution. If I am going to be dragged into a legal action, it is going to be for something worth fighting for, and not because I provided a forum for the indiscreet and feckless.

However, my strongest motivation was that I simply lacked the time to either police my blog every half hour or to enter into discussions that were unfolding in which, so far as I can see, there was little to distinguish one set of claims from another.

I have been writing about free and open source software for five years now, and I have gained a limited amount of recognition. That recognition is not on the scale of a Linus Torvalds’ or a Richard Stallmans’, but it does mean that I get a lot of email and other contacts – so much that I can only answer some of it if I hope to get any writing done. Unless I am contacted by a friend or an unusually interesting stranger, I generally try to limit an exchange to a couple of communications.

I don’t always follow this rule strictly, but when someone is repetitive, abusive, and fails to address what I have to say, I am sure to apply it. By nature, I am easy-going and love to talk, but trying to hold a discussion with such people leaves a deadening feeling of futility. They are not going to sway me by bludgeoning tactics, and all too clearly, I am not going to convince them in a discussion. So why should I waste my time? A couple of exchanges is enough for them to have a say, and for me to know the type of people with whom I am dealing.

In other words, I choose to focus on the people who are interesting to have in a discussion, and/or can teach me something. So far as I’m concerned, declining to spend much time on the obsessive is not censorship, any more than refusing to publish bad writers in an anthology you are editing is censorship. It’s selection, plain and simple. i am hardly the only person I know who has to resort to this kind of selection in order to do what’s important to them, either.

Nor can I navigate the rights and wrongs of the feud that, in a couple of cases, is the reason for me shutting down comments. Both sides accuse the other of criminal behavior, and both sides claim to present evidence. However, all I can tell for sure is that I don’t want to be involved. Being hectored, abused, and threatened two or three times a day makes me even less likely to want to get involved; attempts to intimidate only make me stubborn, and, when people act like spammers, I treat them like spammers.

At any rate, to talk about censorship on the Internet is more of a rhetorical flourish than a reference to reality. If I refuse to post someone’s comments, that’s two out of – what? Several billion sites? If a commenter can’t find a place to publish what I won’t, they aren’t trying.

Under all these circumstances, you’ll excuse me if I find myself unmoved by the accusations when I close comments. I don’t do so quickly or easily, because I value freedom of expression myself. But I do so to create a space to work, and so I can focus on what’s important.

The peace of mind that results tells me, more than anything else, that I am doing the right thing.

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It is impossible to experience deja-vu for the first time.
I reckon the first time you experience deja-vu must be the second.

– Les Barker

These days, I can’t go to a networking event without meeting at least two or three people who are hoping to start their own high-tech business. Taking “Web 2.0” and “social networking” as their personal mantras, these contacts sound eerily like throwbacks to the dot-com boom. Enough time has passed, I suppose, for people to forget the lessons of that first infatuation with technology. As a survivor of that first era, I could tell them a thing or two, but mostly, I don’t bother. They wouldn’t thank me.

If the old dream was just about quick money, then the whole things wouldn’t be so painful. Most of the dreamers are going to fail, and that’s a lesson that can hurt, but can be valuable. If you find that your thirty thousand stock options are worthless in one company, you can always do what I did, and get another thirty thousand from your next company, continuing the process until reality sets it. You learn about persistence, and eventually you learn that hard-slogging work pays in smaller but more reliable returns – both useful lessons.

But, just like the dot-commers, the Web 2.0 generation isn’t only concerned about money. Most of its members would happily settle for survival as the owners of their own small business. Still more are attracted by being involved with something larger than their selves, for experiencing the sense of belonging that comes with being involved in the biggest trends of the era. And it’s this sense of purpose that is likely to shatter on the pavement when reality sweeps their feet out from underneath them.

Take me, for instance. My first dot-com startup, the pay was three-quarters of what I had been earning as a consultant. I never did believe – not really – that the company would go public and my stock options would let me retire. What concerned me was that we (and it says something about the spirit of the times that, for a non-team player like me, there was a “we”) were going to change computing by introducing GNU/Linux to the world.

Moreover, as the first non-developer hired by the company, I was playing a leading role (maybe theleading role in my own mind) in making that dream a reality, cutting bundling deals, hammering out a features list, going over legal contracts and licenses and discovering all the other thousand and one things needed to bring a product to market.

My second company offered much the same – only better, because this time I was working with big names in the field and being flown across the continent for the sake of my expertise.

Was I self-important to the point of blindness? No question. But other parts of my life were at an absolute nadir, and the dream gave some desperately needed meaning. It’s because I remember that desperation that I don’t want to spoil things too much for this next generation of dreamers. Let them dream while they can.

Of course, if they did ask, I would warn them that being tipsy with meaning doesn’t mean that they should abandon common sense. Half-intoxicated as I was, I never could see why those around me were working long extra hours when they didn’t need to, or sleeping in the cardboard boxes that file cabinets came in, just so they could have the full experience (in the same spirit, many line up for hours for tickets or Boxing Day Sales – not out of necessity but because they don’t want to miss the excitement). Nor could I see the point of those who hung on after I left, working for half pay and then deferred pay, or staying loyal before they were laid off. Too many dot-commers forgot in their quest for personal meaning that business remains business, and my only personal claim to foresight is that I twice remembered that simple fact and ejected before the crash came.

If asked, I would also tell them about my post-dot-com survival, about how, after feeling yourself in the avant-garde, laboring to produce dull and sensible things that people actually want to buy seems pointless and bland. And if you once believed that you were not only in the avant-garde, but leading it, then life in an ordinary office under managers and executives who know no more – and sometimes less – than you do becomes simply an exercise in sustained frustration. I would warn them that their experiments with meaning and work will make them unfit for anything else except becoming consultants in their own small business.

Not that this role is an unsatisfying one – far from it, I would say. After all, iit’s the one that I chose. But unless what you really want is not just purpose, but control of your life, it would be cruel to encourage anyone down this twice-trodden path. You’ll only be disappointed and unhappy, unless you are one of that handful who truly wants that direction in life, one of those for whom the boom-gone-to bust (and it always goes to bust sooner or later, believe me) means a hard-won chunk of satisfaction.

Like I said, I could tell this new generation of dreams these things, but they wouldn’t appreciate hearing them. So I try not to intrude on their dreams, and smile fondly as I hear their excited talk of commitment.

Goddammed kids with goddammed stars in their eyes. I hope they enjoy the roller coaster, and appreciate the ride when they stagger away.

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Today, I had the new experience of helping out with a podcast. Like most people, I hate hearing my voice (it always sounds clumsy and over-precise), and any wishful belief in my own eloquence wilts when I hear all the “ums” with which I punctuate my speech, but I hope I have the chance to take part in another one.

I could hardly be excluded from this one. After all, it was an article I published a few weeks ago, “GNOME Foundation defends OOXML involvement,” that sparked the podcast. Moreover, when Jeff Waugh of the GNOME Foundation first floated the idea, he had me in mind as a neutral third party, and I was the one who pitched the idea to Linux.com, the main buyer of my articles. Admittedly, it was an easy sell, since Robin Miller, the senior editor at Linux.com, is a part time video producer and always looking for ways to extend the print coverage on the site, but I was still the one who got things moving.

After stumbling into the center ring while technical problems occupied Robin and Rod Amis, the producer, and stuttering into the silence, I soon found my tongue. The experience was not much different, I found, from doing an ordinary interview or teaching a university seminar. In all three cases, your purpose is not to express your own opinions, but to encourage others to speak, and to clarify their vague references for the sake of listeners. The fact that there was an audience of about 650 – good numbers, Rod tells me, for a daytime podcast – didn’t really affect me, because I had no direct contact with them.

Jeff Waugh and Roy Schestowitz, the two guests on the podcast, have been having bare-knuckle arguments on various forums, so I was expecting to have to referee the discussion. In fact, the image kept occurring to me of those soccer referees who are sometimes chased off the field by irrate crowds. However, the slugfest I expected never materialized. It’s harder, I suppose, to insult someone verbally, even over the phone, that to fan a flame war on the Internet, and both were more polite live than they had ever been at the keyboard.

Besides, Robin has the voice of someone calmly taking charge without any expectation of contradiction. Perhaps, too, an echo of my old university instructor voice ghosted through my own words.
But, whatever the case, everyone survived. I even think that the increased politeness influenced both Jeff and Roy to make concessions to each others’ viewpoints than they never would have considered online. As a result, I think that the point that the dispute is one of tactics rather than of different goals came through for the first time in the month or more that this dispute has been unfolding. However, I’m not sure that either of the principals has made the same observation.

The show had glitches that better planning might avoid next time. However, I like to think that both sides had a reasonable chance to express themselves, so it could have been worse. The Linux.com regulars are already discussing the possibility of another podcast, and I, for one, can’t wait.

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Ordinarily, I don’t refer to commercial products when I blog. Still less do I ridicule people who appear earnest and are apparently engaged in a labor of love. However, in the case of Analogon Book, whose publicity reached me at Linux.com, I have to make an exception on both accounts.

Analogon Book was invented by Byron and Jorita Lockwood, a couple whom, from their picture, seem as middle-aged and middle-American as they come. Let them explain the origin of their brain-child in their own words. When they discovered computers:

The biggest complaint we had was managing the different logons and passwords. Byron does a lot of research online and used scraps of paper to manage his logons and passwords. Jorita would come along and throw them away!

During an argument over Jorita throwing away the scraps of paper she yelled out “why doesn’t someone create a book to write these down in.”

We thought it was good idea then and we still do! We looked in stores to see if this had been marketed, We could not find a book to meet this specific need, and never found the item.

So we created AnaLogon book!

Yes, that’s right: It’s a book where you can write down your passwords.

At this point, if you are not sitting back in dumbfounded amazement or giggling helplessly, let me explain a few basics about passwords and computer security.

Contrary to the Lockwood’s apparent belief, passwords are not just a nuisance. They’re intended to ensure your privacy and to prevent the vicious-minded from stealing information like your credit card numbers.

For this reason, one thing you should never do is write down your passwords, except perhaps on a piece of paper in your safety deposit box, so that your heirs can access your files when you’re dead.

You should certainly not write them down anywhere near the computer. Most computer break-ins are not remote, but committed by people with physical access to the computer. If you keep your passwords in a clearly labeled book, you might as well send out invitations to likely crackers to have your computer raided.

What makes this quote and product so sad and so blackly humorous at the same time is that the Lockwoods never seemed to have researched what they were doing. Instead, they plunged ahead with their business plan – apparently with people who are equally ignorant – and developed their web site, in all its exclamation-point studded glory. Apparently, they never once dreamed as they babbled about the convenience of their brain-wave, that what they are really doing is selling an invitation to thieves.

That’s why, when I see them saying such things as, “Get one for yourself, your spouse, student, parents, and friends” or recommend the book as a gift to a teacher (especially a computer teacher, a diabolical voice inside me whispers), I find it hard to keep a straight face.

And when their site talks about their product as a solution to hard drive crashes as though they have never heard of backups, or as useful for infrequently visited sites as though they have never found the password manager in their web browser, my initial perception is reinforced once again. These good people simply have no idea.

At first, the consensus of those on the Linux.com IRC channel was that the Analogon Book must be a joke. In fact, I wrote to the publicist to ask, and was assured it was seriously meant. Nor, in the weeks since, have I seen any of the distributors treat it as a joke. Thirty years of the personal computer, and a product like this can still not only be conceived, but brought to market without any second thoughts.

But at this point, it would be cruel to explain things to the Lockwoods, I think, shaking my head sadly — and then, I’m ashamed to say, I think of the website’s solemn description of how the product works, and I’m giggling again, and hating myself for doing so.

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I’m almost getting afraid to look at a newspaper or any other traditional print media. Every time I do, some writer or other seems to be belittling an Internet phenomena such as blogging, Facebook, or Second Life. These days, such complaints seems a requirement of being a middle-aged writer, especially if you have literary aspirations. But, if so, this is one middle-aged, literary-minded writer who is sitting out the trend.

The Globe and Mail seems especially prone to this belittling. Recently, its columnists have given us the shocking revelations that most bloggers are amateurs, that Facebook friendships are shallow, and that, when people are interacting through their avatars on Second Life, they’re really at their keyboards pressing keys. Where a decade ago, traditional media seemed to have a tireless fascination with computer viruses, now they can’t stop criticizing the social aspects of the Internet.

I suppose that these writers are only playing to their audiences. After all, newspaper readers tend to be over forty, and Internet trends are generally picked up those under thirty-five. I guess that, when you’re not supposed to understand things, putting them down makes you feel better if you’re a certain kind of person.

Also, of course, many columnists, especially those who aspire to be among the literati, see the rise of the Internet as eroding both their audiences and their chances of making a living. So, very likely, there’s not only incomprehension but a primal dose of fear behind the criticism that deserves sympathy.

At first glance, I should sympathize with them. I’m in their age group, share something of their aspirations, and I’m cool to much of the social networking that has sprung up in recent years. Yet somehow, I don’t.

For one thing, having been on the Internet several years longer than anybody else, I learned long ago that communities exist for almost everyone. If you don’t care for Facebook, you can find another site where you’re comfortable. If you dislike IRC, you can find a mail forum. If you can’t find a blog that is insightful and meaningful, you probably haven’t been looking around enough, but surely the Pepys’ Diary page will satisfy the most intellectual and literary-minded person out there. So I suspect that many of those complaining are still unfamiliar enough with the technology that they don’t really know all that’s via the Internet.

Moreover, although I ignore large chunks of the Internet, my only regret is that it hadn’t developed ten or fifteen years earlier so that I could have been a young adult when it became popular.

Despite, my age, the Internet has been the making of me. It’s helped to make the fantasy and science fiction milieu that I discovered as a boy become mainstream– and if that means people are watching pseudo-profundities like Battlestar Galactica, it also means that a few are watching movies Neil Gaiman’s Stardust or Beowulf and moving on to discover the stories and novels that really fuel the fields. It’s given me a cause worth focusing on in free software, and a job as an online journalist that already has been one of the longest lasting of my life, and that still doesn’t bore me. Without the Internet, I just wouldn’t be the person I am today.

Nor, I suspect, would I like that alternate-universe me very much.

Having absorbed the toleration that underlies much of the Internet, I can’t help feeling that criticizing other people’s browsing habits shows a lack of manners and graciousness that is grounds for shame rather self-righteousness. But, in my case, it would show a lack of gratitude as well.

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