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Posts Tagged ‘computers’

The first time I saw Pong, I knew that massive change was coming – and that I would spend my life against the background of that change.

I was a high school junior at the time. I was in Yakima, Washington, with the other top two runners from my training group with the Vancouver Olympic Club. We had spent most of the day on the bus, and had been picked up at the bus depot by the head coach of the running camp we were scheduled to start the next day. The coach found a hotel for us, warned us of the consequences of getting into trouble before he picked us up early the next morning, then left us to our own resources.

Not that there was much chance of trouble. We were upper middle class kids (middle class, in my case), and our idea of a wild time would have been to have a couple of beers. But we were in a small town in eastern Washington on a Sunday evening, so our chances of getting into trouble were mathematically remote. After experiencing the minor thrill of paying for our own dinners, we had several hours to kill and few resources for making them interesting.

Not knowing what else to do, we started walking. Back then, Yakima’s downtown (or at least the part we found ourselves in) consisted mainly of three or four story stone or brick buildings, the newest of which must have been fifty years old. Had I known the labor history I knew a few years later, I might have been amused myself – if not the others – by finding the locations of famous strikes, but at the time I knew nothing of such matters. All the architecture told me was that I was some distance from home.

We passed a couple of taverns, and looked into one, getting cursed for our troubles. Like many athletic teens, we not only looked our age but a couple of years younger, so trying for a drink was out of the question. We passed a strip joint and laughed uneasily at the thought of what we might do there if we were any more daring.

Another store front turned out to be a makeshift chapel. The minister was preaching to a couple of old men and several rows of empty chairs. He saw us, and gestured for us to sit down, all without interrupting his Baptist-style preaching. One of my friends was tempted to listen for a while, but we dragged him out by his elbows, laughing as though we had found those mythical beers after all.

Finally, we found an amusement arcade. Most of it was filled with pinball machines and mechanical games that haven’t existed now for decades. It wasn’t dusty, but looked as though it should have been.

Still, it was a way to spend our evening – if not one that we were going to boast about. Soon, we we working systematically around the machines.

It was waiting for us in the middle of the third wall, obviously newer than the other machines in the arcade, and resembling what even then we recognized as a computer. “Pong,” it said across the top, and the word was strange enough to be enticing.

In these days of 32 bit, 3-D graphics, Pong is nothing much: just two rectangles that move vertically, but not horizontally, and a square representing the ball that moved at angles rather than in a curve. The sole aim was to get the ball past your opponent’s rectangle – either the machine or another player. But we had never seen anything like it. At fifty cents, it was twice the price of the other machines, but as soon as we saw it, we forgot about all the other machines, feeding quarter after quarter into it and pausing only to get more change or to give the others a chance to play.

After all this time, I can’t speak for my friends. But for me, the fascination wasn’t in the game. No doubt a world Pong champion exists who can contradict me, but there wasn’t much strategy that I could see beyond aiming and trying for an angled shot whose trajectory or increased speed might slip past your opponent.

But as we quickly organized a tournament among the three of us, what kept me interested was the possibilities. I had spent much of summer playing board games, usually against myself, and I understood almost at once that in another few versions, such computerized games would solve my lack of opponents problem. I knew Pong was primitive, but I took it as a proof of concept – as a promise of better to come.

When we were finally quarterless, we found our way back to our hotel room, stopping only for the decadence of bedtime milk shakes. As I lay awake in my strange bed, staring up at the ceiling, my excitement wasn’t about the cross-country camp starting in a few hours. It was about that next-to-mindless game of Pong, and the thought of what might come after it.

The next day, ordinary reality reasserted itself. Yet my conviction about the importance of Pong never wavered. A year or two later, when Space Invaders came out, I recognized it immediately as the next step that I had been expecting. I never thought of taking computer science, my talents being more verbal than mathematical, yet the conviction remained absolute..

Forget reading science fiction. I was living in a science fiction age, and the fabulous promises of Pong would be part of the fabric of my life.

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I have interviewed Richard Stallman and other members of the Free Software Foundation often enough that he remembers my name (no small feat, I’m sure, considering the hundreds he meets each year). Once or twice, I think, in talking about parrots and folk music, I may have caught a personal glimpse of him. But, even if I haven’t, I generally support the Free Software Foundation. So, when Richard Stallman spoke the other night at the Maritime Labour Centre in Vancouver, I wasn’t going to see what he is really like, or to hear his arguments. I went to see his public persona, and to observe how other people reacted to it.

First, in case you are wondering, Stallman is neither three meters high, green-skinned, nor fanged like a sabertooth tiger. He is a man in his mid-fifties, surprisingly short –maybe 170 centimeters high– and apparently not given to exercise. His hair is long and graying, and so is his beard. Both are uncombed. His clothes are business-casual.

He was tired when he arrived at the hall, and perhaps feeling a little over-exposed to people, having given a speech earlier the same day at the University of British Columbia. After meeting the organizers, he immediately requested a quiet place to work. The request was probably a necessity, since Stallman keeps in close touch with the Free Software office in Boston, but I also suspect that he was relieved to have a moment to himself in the middle of a day in the public eye.

Another myth-buster: Stallman starts by being polite when you talk to him. Nor is he humorless. His comments sometimes show a wry sense of humor, often based on literal interpretations of other people’s phrases. He shows, too, an interest in dining as a social occasion, lamenting that, when he arrived the previous night, he had no one with whom to eat. And, after listening to the local band that warmed up the crowd for him with Flanders and Swann’s “The GNU Song,” he got up on stage to sing “The Free Software Song” with them, his smile not the least deterred by the fact that he is a mediocre singer and could only remember some of the words.

At the same time, Stallman is not always easy to talk to. He seems a little deaf, and impatient with the fact. He is impatient, too, when talk strays into an area where he has expressed the same opinion for decades – or perhaps he simply does not suffer fools gladly. And who can blame him? At this point in Stallman’s public career, anyone who calls him a supporter of open source software has clearly not been paying attention. Nor can it be easy to cover the same basic subjects dozens of times each year.

One on one, he might make some women uncomfortable with compliments about their attractiveness that are a little too quick and open by modern standards. Other women seem to find him chivalrous. Both sexes might accuse him of expecting to be the center of attention, but again, who can blame him? When he is on tour (and he is often on tour), he usually is the center of attention, with his hosts hovering nervously around him.

After our phone conversations, I expected some of these traits, but the overall impression that Stallman makes in person is hard to define. He is neither as obnoxious as detractors paint him, nor as selfless and charismatic as some supporters insist . Although, after meeting him, you can see how all these depictions originate, like any person, Stallman is more than the sum of such caricatures.

Stallman on stage

The fragmentary impressions I got of Stallman off-stage were reinforced when he got up to speak. Like many professional speakers, he immediately gains animation and energy when handed a mike, no matter how tired he is beforehand.

Stallman spoke for well over two hours, not using notes, but obviously covering ground (In this case, his view of copyright law) that he had gone over many times. He was fluent, with few if any pauses or interjections, but not particularly eloquent. Think of a university instructor who keeps his classes interested without being arresting or given to flights of rhetoric, and you have the right impression. The two hours went by quickly, and the audience showed no signs of boredom.

As an argument, Stallman’s speech was concrete, full of examples ranging from the personal to the legal, often enriched with small jokes, and structured with extreme clarity.

If I had to summarize Stallman’s speech in a single word, that word would be “focused.” When Stallman lays out an order to his points, he always returns that order, no matter how many digressions intervene – and, generally, he allows himself very few.

One thing that comes through very clearly as he spoke is his absolute sincerity and conviction. Whatever else anybody might think of him, those are never in doubt. He is quite willing, for instance, to do without a cell phone, DVDs with DRM, or anything else that he cannot use with a clear conscience.

But, as I watched his argument develop, what struck me was not so much any brilliance (although clearly Stallman has an above average intelligence), but his thoroughness. Although other people might possibly make connections or reach conclusions faster than he could, few could think topics through as carefully as Stallman.

In particular, Stallman pays close attention to how issues are framed by language. For example, he rejects the term “piracy” for file-sharing, pointing out that its main purpose is to demonize the practice, not to suggest an accurate analogy. Conversely, he talks about “the war on sharing,” doing his own bit of framing.

This is the same concern, of course, that leads him to insist on referring to GNU/Linux. Many people reject this idea without thinking, but, once you realize that, for Stallman, defining the terms is a necessity for clear thinking, then you realize that he is not simply being pedantic. He is well aware that language is rarely, if ever neutral, and, quite unsurprisingly, tries to influence the debate so that it is on his terms, or at least neutral.

If Stallman’s speech had a weakness, it is that he did not always think on his feet. Several times during the questions at the end, he seemed mildly at a loss, and could only refer back to his speech or declare – sometimes arbitrarily – that a questioner’s topic was irrelevant. Once, when a questioner went on and on without getting to the point, all he could do was seize on a careless use of “open source” rather than “free software,” instead of moving to take direct control of the situation. But perhaps fatigue had a lot to do with this behavior.

Watching the crowd

At any public event, watching the audience can be as rewarding as listening to the performance, and Stallman’s speech was no exception. Some audience members, I later learned, also attended his speech earlier in the day, as well as the one on the next day. However, even without that knowledge, I would still unhesitatingly describe the crowd as geeks with a small smattering of spouses. Most clearly had some familiarity with free software and Stallman’s ideas, and had not come to be challenged so much as to glimpse someone famous.

A minority had a slightly more ambitious goal: To engage Stallman, however briefly, in conversation. Since Stallman’s reputation and manner discouraged most from approaching him informally, some found a moment by getting him to autograph copies of his book, others by asking questions at the end. Many of those lining up up the mikes to each side of Stallman did not have an actual question, so much as a statement they wanted to make to Stallman. One or two seemed inclined to argue with him.

Conclusions

So what do these impressions add up to? A public event is not the place to get to know anybody, and Stallman would probably be a difficult man to get to know under any circumstances. What I saw was the public figure, with – perhaps – the occasional flash of the private man, both accustomed to his fame and occasionally irritated and trapped by it.

In the end, it occurs to me that a distinction between the public and private Stallman many not be worth making. He reminds me of the portrayal of the Wart (King Arthur) in T. H. White’s The Once and Future King. White depicts Arthur as someone inspired by a great idea that took over the rest of his life. In something of the same way, Stallman appears to have been struck by the idea of free software in the early 1980s. The decades since then, I suspect, have simply been filling in the details and taking the idea to its logical conclusions – until now it is hard for a casual observer like me to say where the public man ends and the private one begins.

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It’s tough being pure GNU, especially when hardware is involved.

All my workstation computers are custom-built; I like to know exactly what goes into them, and would do the same for laptops, if I could. The last time I bought a workstation, I decided to break my old habit of buying an ATI video card, and buy an NVidia one instead (Never mind the model number, which usually matters less than the manufacturer would have you believe and is irrelevant here).

The switch seemed a good idea at the time. Not only was the ATI market share being reduced so quickly that the company seemed in danger of disappearing, but free and open source drivers for NVidia seemed closer to competion than for ATI. I felt confident in the decision, and settled down to learn the new arcanery of another manufacturer.

Then, last week I turned on the computer to find that yellow artifacts were cycling down the monitor like something out of The Matrix. I managed to boot once without them, only to have them reappear as I settled down to my morning email. Before long, the artifacts were so thick on the screen that I could no longer read anything beneath them, and I had to do an ungraceful shutdown, haunted by the vague guilt felt by those using a journaling filesystem, who know that, when they do finally manage to reboot, they will be confronted by the announcement, “The filesystem is NOT clean.”

Did I mention that it happened on the morning of the day that I do my usual backup, too? The perversity of the universe was apparently set on stun that day.

Some fiddling with my test computer soon showed that the problem was not the monitor, as I originally thought, but the video card.
Since I had bought the computer system thirteen months earlier, I was sure that the warranty would have just expired. To my surprise, it still had almost two years to run, so I took the system into the shop that assembled it for me.

According to the store’s staff, I was far from the only one whose card was suffering from the same problem. Trouble with NVidia cards of several models were becoming widespread, I was told. Fed up, I switched to an ATI card, also taking the opportunity to double the video memory to 512 megabytes.

I had been thinking of video cards as costing three or four times what they actually do; the old price had stuck in my head, just as I automaticallly assume that a paperback will cost five or six dollars – like most people, for me, the natural price for anything is the price they were when I was newly an adult. I also received a trade-in on my old card.

I switched back because, now, the situation is reversed. Since AMD bought ATI last year, ATI has been regaining market share. Moreover, while AMD’s behavior is far from perfect towards free software, it is still friendlier than any other manufacturer. Now, thanks to AMD, ATI free and open source drivers seem likely to mature first before NVidia ones.

So far, I’m satisfied with the swap. Not only does my workstation run faster, but I can use the highest resolution for the monitor, which I never could with the NVidia card. More importantly, although I can’t use an exact driver for the card, I can use a free one that has at least some degree of support for 3-D, without resorting to an archaic driver like VESA.

All the same, I can’t help thinking that I would probably have had a less troublesome week had I not tried to second guess how the market would react with free software and stuck with my original preference.

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A correspondent tells me that Boycott Novell’s Free Software Credibility List gave me a rating of three on a six point scale (I could link, but I don’t want to give the site any more hits than I have to). Until hearing this news, I didn’t know about the list, because, so far as free software is concerned, I only read news sites and blogs with either technical knowledge or expert commentary. Usually, too, I make a habit of not commenting negatively in public on anyone with a claim – no matter how remote – to being a journalist. At the very least, I generally don’t mention them by name. However, since my informant seemed to think I should be upset, I’m making an exception here.

To be honest, I am more amused than angry about a list whose silliness is exceeded only by the self-importance of its owners. I mean,  how does any journalist, no matter how skilled a word-slinger, get the same rating as Stallman, the founder of the free software do? Yet several do. And why are authorities like Eben Moglen off the list?

I also notice that, at least in some cases, the list seems a direct reflection of how closely a journalist’s opinion corresponds with Boycott Novell’s, rather than any criteria that might be mistaken for objectivity. Robin Miller, the senior editor at Linux.com, is apparently denigrated because he took a group tour of the Microsoft campus a couple of years ago (I’m sure the fact that he presided over a podcast in which a Boycott Novell writer performed poorly has nothing to do with his ranking). Other writers seem to rate a 4 or 5 largely because they stick to technical matters and, rarely talking about philosophy or politics, say nothing for Boycott Novell to dissect for suspect opinions.

Strangely, the Boycott Novell cadre didn’t rate their own reliability, although whether that is because they are assumed to be the only ones who rate a perfect six or because the ranking doesn’t include negative numbers, I leave as an exercise to the readers.

From the link attached to my name, my own ranking seems based on the fact that I accepted that a comment signed with a Boycott Novell writer’s name really was by him; when he said it wasn’t, I accepted the claim and he suggested that I was owed “some apologies.” Yet, apparently I’m permanently branded as being only marginally trustworthy because of this minor incident. I suspect, though, that the writer’s belief that I lumped the Boycott Novell writers into the category of conspiracy theorists has more to do with my ranking than anything else.

But these foibles don’t disturb me unduly. Far from being upset, I’m glad of the list, because it gives me a goal. If I write consistently hard-hitting articles in which I dig carefully for facts, build a flawless chain of reasoning, and tell the truth no matter how uncomfortable the consequences, then maybe – just maybe – in a few years Boycott Novell will reward me with the ultimate accolade of a zero ranking some day. Then I’ll know when I have truly arrived.

And that is all that I intend to say on this subject. Ever.

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I like to think that I’m at home on the computer. Not on Windows – ask me to solve a problem there, and (assuming I don’t refuse to approach it), I’m relying on common sense, Internet searches, and my increasing irrelevant memories of the days I used a version of it with any regularity. But on GNU/Linux, I like to think that I know my way around. I know most of the configuration files and relevant packages for hardware and configuration, and, if I don’t, I can make educated guesses or know where to find the information I need. But an attitude like that can be as misplaced as hubris – it’s practically begging the forces of irony and chance to humble you.

Last night, it was my turn for humbleness. Suddenly, I was getting repeated “1”s whenever I tried to type something. I could turn it off by pressing the appropriate key, then it would return.

Since I was dealing with GNU/Linux, on a machine whose security I had hand-tweaked, I was relatively sure I wasn’t dealing with a virus or intrusion, which would have been my first guess on Windows. The system logs showed no suspicious activity – and, anyway, modern cracking tends not to be so randomly malicious.

Investigation quickly showed that the trouble was present regardless of account and whether the X Window System was running or not, and what desktop I was using. The Xorg.conf was identical to my backup copies. Altering locales and other keyboard settings, both globally and for particular accounts, changed nothing. Neither did upgrading key packages.

The keyboard was fully plugged into its jack as well. On both ends.

By this point, I had concluded that, since I had eliminated everything else, the keyboard must be faulty. True, when I booted via an old Windows install disk, no problem existed. But this wouldn’t be the first time that I’d found GNU/Linux drivers more sensitive than their Windows equivalent, so the diagnosis seemed plausible. Perhaps GNU/Linux was detecting a problem that was still too small for Windows to detect?

Unfortunately, by this point, it was past midnight – a time when few computer stores are open. Troubled, I went to bed and brooded on the problem in my dreams.

The next morning, I was on the phone when, wandering about the house, I happened to sit down in front of the keyboard. As I talked, I noticed that the 1 key on the number pad was partly depressed because of an errant seed from a parrot wedged between key and keyboard. A flick of a finger nail, and the seed was gone and my system working again.

I’d wasted two hours, for no better reason than, full of self-confidence in my knowledge, I’d overlooked the obvious. In my defense, I have to add that I rarely use the number pad. Still, I felt duly chastened that I hadn’t bothered to observe something so basic before going into full-tilt troubleshooting mode. I could have saved myself some time and frustration if I had.

Nor does the fact that I was systematic and eliminated various possibilities in an order way make me feel better – not one bit.

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The large IT trade show is in decline all over North America. Comdex disappeared a few years ago, and, despite the thriving market for GNU/Linux, LinuxWorld Expo cut back from twice a year to one. However, since many of these events have been replaced by smaller gatherings, I thought that room might still exist for a local show. However, after spending yesterday at the Vancouver Massive Technology Show, I doubt that trade shows can survive in even such a truncated form.

I was at the show as a volunteer for the Free Geek booth, so my time wasn’t wasted. Recycling and free software education are causes that I am happy to support, and honing my impromptu speaking skills can’t hurt. Still, with five or six volunteers at the booth and a free ticket or two, I had plenty of time to observe the show.

Attendance was only moderate, and, to judge from the way people were strolling around the exhibit hall and from the bland looks on their faces, the main reason for attending the show was to get away from the office for a few hours. On another day, a lazy cup of coffee at Starbuck’s might have provided the same excuse.

But the lack of excitement was hardly surprising. Even allowing for a wish for Canadian content, my first reaction to the list of people was, “Who are these people?” Aside from one or two whose competence I could vouch for because I know them personally, none were exactly acknowledged experts in their fields. In general, the lackluster field made the claim that the show was the place to find out about the latest in technology ring hollow.

As for those exhibiting – well, “provincial” is the phrase that springs to mind. Not only was Free Geek the only exhibitor I saw who was doing anything with free and open source software, but at least one was so clueless that he told a colleague that he wouldn’t use it because it was insecure.

To say the least, that’s not an attitude that you associate with the cutting edge of anything, except maybe a dull knife.

For the most part, the exhibitors were typified by their mediocrity and cheapness. Some wanted to be the next FaceBook, others the next Linkedin. Others were local web designers. Many offered search engine optimization, a piece of voodoo that always reminds me that almost nobody knows how or why marketing works. Many offered marketing or HR services. All were on such tight budgets that few could afford the usual swag – not even a cheap pen in many cases, although one company’s booth team were giving out small oranges or tangerines from woven baskets (which made me think of Nell Gwyn), and one energy drink company offer half-a-swallow samples. None had anything beyond the most basics of booths, the kind that at a really large show practically gets swallowed by any booth of reasonable size.

When I say that the only booth that I easily remember is the one selling IM Buddies – USB dongles that could be made to whirl and emit different color lights depending on who is messaging – you can get an idea of just how unmemorable the exhibits were.

In the center of the exhibit were amusements allegedly designed to appeal for geeks (never mind that I doubt a technical person was at the show), such as foosball and Guitar Hero. The apparent prize amusement was a mechanical bull (THAT’S RIGHT, A MECHANICAL BULL! the program screamed). Aging executives bored with imagining themselves Antarctic explorers could don cowboy boots and hats and be gently bucked about with all the energy of the kiddy rides that used to be placed outside grocery stores.

I haven’t had so much fun since the last time I rolled pennies. But I did think a mechanical bull was an appropriate symbol of a lackluster show full of marketing people going through the motions.

I also noticed that there were plenty of posters and cardboard flats advertising the new cable TV program on which Massive’s owner appears. These did their best to make her look geeky, tough, and 18 – none of which she has ever shown the least sign of being in my contacts with her.

As for her male co-hosts, let me just say (as a middle-aged man myself) that it is embarrassing for everyone when overweight or middle-aged men try to act hip or cool. The result was rather like catching a re-run of Mod Squad on the television screen before the DVD kicks in.

I was far from the only one to come away unimpressed, either. In the Tazzu forum, one of the leading network sites for Vancouver IT, other posters were no more thrilled with the day than I was. One forgot all about the show, one decided he would rather work, and the rest expressed sentiments in keeping with mine.

Massive’s only hope of survival lies in the hope that advertisers and those whose egos are stoked by a brief moment at the podium won’t notice the modified rapture of attendees, or look at the attendance figures. If they ever do, I give it two or three more years before extinction. Meanwhile, you can put Massive and other big time trade shows in the CITES Appendices of endangered species.

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The fallout from my blog entry, “Conspiracy theorists and free software” continues. With all the people baying for my blood – some of whom, frankly, sound disingenuous in their demands for proof – the entry could easily take over my life, so in the last couple of days, I’ve withdrawn from active discussion of it. Frankly, the discussion is not that interesting to me, and (mercenary soul that I am), if I’m going to participate in more than my courtesy two email exchange with people, I’m going to get paid for doing so. And probably I will in a couple of weeks. Meanwhile, since I have an unexpected free half hour as I wait for a call to be returned, I’ve been reflecting on the various reactions the piece received.

To start with, I notice that Brian Profitt’s suggestion that I was lashing out at some negative criticism I received has been seized on by some commenters as a reason to dismiss what I said. However, although that was a shrewd suggestion on Brian’s part, it’s only true to the extent that the entry was inspired by someone asking me what I meant by conspiracy theory. Going into my fourth year as an online journalist, I long ago became immune to the insults and accusations of bias from both sides that often threaten to overwhelm thoughtful responses and legitimate corrections of mistakes. In fact, I maintain a page on my web site where I list choice bits of abuse for visitors’ amusement. I may sometimes respond, but I’m not much interested in flame wars. I have an anarchistic temperament, and, so long as I have my say, I’m perfectly willing to let others have theirs, even if theirs don’t have a lot of love for me.

That’s not to say that I don’t find people’s reactions fascinating – and more than a little intellectually distressing, since I’m an ex-university instructor who once spend his days trying to help people develop their abilities to argue coherently. A surprising number of people leaped to the conclusion that, despite a clear statement to the contrary, I was only talking about attitudes towards Microsoft (perhaps because I recently wrote an equally misread article that suggested that, since the free software was strong enough to defend itself, we could be wary of Microsoft without being paranoid). Even more seem to think that proving that there were reasons to distrust Microsoft in some way validated the attitudes and styles of arguments that I was condemning. Many, too, do not seem to believe that it is possible to mistrust corporation or organization without expressing unrelenting hate for it.

Clearly, what people brought to their reading was as important – and, in some cases, more important – than what I wrote. That’s their right, but, as I’ve often lamented in the past, if someone wants to disagree with me, I wish they would at least disagree with what I actually said, rather than what they imagine I said. At times, people seem to be arguing with their own reflections to such an extent that I feel extraneous to the process.

But I think my favorite response was from a commenter who assumed the responsibility of giving me elementary advice about how to write. I’m always willing to learn, but, considering that last year I sold roughly a quarter million words about free software, now I know the spirit in which Lauren Bacall responded a few years ago on hearing that she had been voted one of the sexiest elderly women in film. “That will certainly pep up my career,” she said (or something to that effect). “I can’t wait to tell my agent.” While not at the top of my profession, I’m not at the bottom, either, so I can’t help but be bemused by unasked advice from an unknown and relatively unproven writer — especially when I personally wouldn’t give writing advice unless specifically asked.

However, the most troubling thought to me in all the reactions is that I’ve apparently lost my anonymity online. This blog is modestly successful, but its readership is generally many times below what an article on Linux.com or Datamation receive. I thought it useful as a sandbox, a place to express my thoughts-in-progress without any fuss. If anything, I expected to get a few responses from friends and acquaintances.

But, as readers of the entry rise into the thousands, I realize that I was naive. Regardless of what merits I do or don’t have as a writer (and nobody could be more critical of my work than me, believe me), apparently some people do notice what I have to say about free software. Some of them may hate it, but they notice. That’s a humbling and frightening thought (and leads me to mutter repeatedly about the blind leaning the blind).

Even more importantly, it means that, unless I start writing under another name, I have to assume a greater responsibility for what I write publicly. No more working out of ideas publicly for me – from now on, I need to make sure that I state my assumptions clearly, and address opposing views in more detail, and not publish on certain subjects until my ideas are fully developed. People are still going to make invalid inferences, no matter what I do, but I feel the responsibility all the same, even while I tell myself that I’m being arrogant in feeling the obligation.

In a week or so, perhaps I’ll revisit the topic. Meanwhile, thanks for everyone who has commented or blogged in response. It’s interesting, and I’ve learned, even though I don’t have the time to respond in detail to everyone.

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No one can be involved in the free software community to any extent without stumbling across conspiracy theorists. Like the mad wife in the attic, they’re an embarrassment to the community, clinging to attitudes appropriate to the days when free software was new and vulnerable, and providing an easy means for outsiders to discredit the rest of the community. They can also waste a lot of your time if you let them, so you should learn how to identify them for your own sake.

You remember the scene in Apocalypse Now when Colonel Kurtz mumbles his story? You may remember leaning forward, straining to hear him – only to realize with a cold thrill that what he is saying is insane. Conspiracy theorists are like that. If you’re not careful, you find yourself being slowly drawn into their world, either accepting their ideas or arguing with them. The result is the same, regardless of whether you’re face to face or on IRC or email — either way, you lose.

Recently, I forgot that simple axiom, until I brought myself up with a start. I won’t mention the people in question, because I don’t want to dignify their antics with more attention. But, while the experience is still fresh in my mind, here are some of the signs that should put you on your guard:

  • An obsession about a single person, corporation, or issue to the exclusion of everything else: Conspiracy theorists will spend an inordinate amount of time researching and blogging about the object of their obsession. Although Microsoft is a favorite object of free software conspiracy theorists, I’ve also come across people with an obsession against Richard Stallman, the Free Software Foundation, the Open Source Initiative, or even a particular project, such as KDE or GNOME. But, no matter what topics a discussion with them begins with, they will always find a way to bring up their obsession, often straining to do so. At the first hint of news, they will rush to blog about it, filling in gaps with speculation.
  • Extreme paranoia directed at the object of the obsession: The object of the obsession is viewed as vastly more powerful than the free software community. It is conceived as moving constantly in the shadows, recruiting dupes, spreading money when it has some and laying long range plans to subvert some or all of the community. Sometimes, these plans may make direct business sense, but, just as often, they are for dubious benefits. Should the object of the obsession deny an accusation, the conspiracy theorists simply regard the denial as a sign of how clever the enemy is.
  • An either / or mindset: For conspiracy theorists, no middle ground exists. Unless you are in complete agreement with them, you are in the enemy camp – and probably in the enemy pay. Even an attempt to qualify their argument will mark you as part of the problem. So will suggesting that they work to change or influence the object of the obsession where that is possible. The conspiracy theorist’s identity is bound up with being in opposition to the object of their obsession that anything except whole-hearted hatred is unacceptable to them. Key phrases: “There can be no truce with [insert object of obsession here]” and “Eternal vigilance is the price of freedom.”
  • An inability to summarize other viewpoints with any accuracy: Convinced that they are on the right side, the average conspiracy theorist is either unable or unwilling to report other people’s ideas with any accuracy. Instead, they seem to report what they imagine others are saying, or is convenient to believe that others are saying.
  • A refusal to modify opinions, even in light of new evidence: Conspiracy theorists’ beliefs are so important to them that to change them would risk losing identity. So they don’t, ever. When offered new information that might challenge their basic position, they will either try to discredit it or change the subject immediately, perhaps raising a peripherally related point but not addressing the new information.
  • The use of decontextualized evidence: Conspiracy theorists see information that supports their central belief, and are prone to miss information that challenges or contradicts it. They will take a phrase out of context – for instance, take a comment on a technical issue to be about a political one — or even ignore basic grammar such as the serial comma in order to find support for their beliefs.
  • A refusal to consider alternate explanations: Coincidence, circumstance, and human stupidity do not exist for the conspiracy theorist. For this reason, they make no effort to discount them, not even to strengthen their own arguments. The one explanation that conspiracy theorists accept is malevolence.
  • A lack of civility and a quickness to give and take offense: The free software community is not the politest place in the world. However, even by its standard, conspiracy theorists are abusive. They’re quick to hurl insults, or to take insults personally. Their writing leaves an impression of emotion held barely in check, the words rushing out of them as fast as they can manage in their anger.
  • A disregard for the rules of evidence: The wise pundit looks for evidence that would hold up in a court of law – that is, establish a point beyond a reasonable doubt. By contrast, conspiracy theorists have no such restraint. For instance, if a company has hired a former Microsoft executive, that is proof that the company is controlled by Microsoft. Never mind that Microsoft is so large that any North American company has a good chance of hiring a former Microsoft executive – the one tenuous connection is enough to establish proof for a conspiracy theorist. Key phrase: “Can it be coincidence that . . . ?” (Sometimes, yes)
  • A scattergun approach to evidence: Instead of building up an argument point by point, conspiracy theorists tend to bury you in a random collection of related facts. They can take this approach, because their obsession causes them to have hundred of points ready at any given point. But instead of the rational building of an argument, the result is not logical persuasion, but an impressionistic, often highly emotional view of the situation.
  • A lack of self-reflection: Many of the sort of people I’m talking about know that “conspiracy theory” can be negative term, and are insulted if you apply it to them. However they don’t have the least idea of why it is appropriately applied to them. Accuse them of paranoia, and they will explain that they are only be sensible, and everyone else is living in a fool’s paradise. Suggest they have a cavalier attitude to evidence, and they’ll say much the same same. Don’t expect a sense of humor, either – that’s usually lost with the self-reflection. If they call you a “Microsoft shill” and you ask, “Where can I send an invoice?” they’ll assume you’ve just revealed your true allegiance, not that you’re making a joke.

This isn’t a pop quiz of the “Should you quit your job?” or “Which Tolkien character are you like?” variety, and still less a guideline to psychiatric assessment, so I can’t tell you exactly how many of these behaviors are needed to diagnosis someone as a conspiracy theorist. In fact, I’m tempted simply to say that, when you meet one, you’ll know. Still, the more of these traits you see, the greater the likelihood that you’re dealing with a conspiracy theorist. If you see more than half, then the likelihood becomes a near-certainty.

And then what should you do? The problem is nicely summarized by two verses of Proverbs 26. The first is: “Answer not a fool according to his folly, lest thou also be like unto him.” The second is: “Answer a fool according to his folly, lest he be wise in his own conceit”. In other words, you don’t want to be dragged down to a conspiracy theorist’s own level, but you don’t want them to continue unchallenged and perhaps convince others who aren’t paying enough attention to realize the kind of person they are facing.

Answering is always tempting, but you have to put a limit on your answers. Whenever I receive comments on an article I’ve published, with few exceptions I restrict myself to two exchanges, regardless of whether I’m dealing with a conspiracy theorist or not. That way, I show politeness and respect to someone who has taken the trouble to contact me, but I don’t use up all my spare time in answering people. If your time is valuable, you might want to do the same.

However, you should also bear in mind that you can’t win. Try to refute a conspiracy theorist, and you simply prove to them that you’re the enemy. In the end, the best thing you can do for yourself – to say nothing of free software – is to stop responding to the conspiracy theorist as soon as you realize the type of person you’re dealing with. The time you spend dealing with a conspiracy theorist will be put to much better use writing code, persuading a friend to try free software or dealing with the real threats to the community instead of the imaginary ones.

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Today, I had the new experience of helping out with a podcast. Like most people, I hate hearing my voice (it always sounds clumsy and over-precise), and any wishful belief in my own eloquence wilts when I hear all the “ums” with which I punctuate my speech, but I hope I have the chance to take part in another one.

I could hardly be excluded from this one. After all, it was an article I published a few weeks ago, “GNOME Foundation defends OOXML involvement,” that sparked the podcast. Moreover, when Jeff Waugh of the GNOME Foundation first floated the idea, he had me in mind as a neutral third party, and I was the one who pitched the idea to Linux.com, the main buyer of my articles. Admittedly, it was an easy sell, since Robin Miller, the senior editor at Linux.com, is a part time video producer and always looking for ways to extend the print coverage on the site, but I was still the one who got things moving.

After stumbling into the center ring while technical problems occupied Robin and Rod Amis, the producer, and stuttering into the silence, I soon found my tongue. The experience was not much different, I found, from doing an ordinary interview or teaching a university seminar. In all three cases, your purpose is not to express your own opinions, but to encourage others to speak, and to clarify their vague references for the sake of listeners. The fact that there was an audience of about 650 – good numbers, Rod tells me, for a daytime podcast – didn’t really affect me, because I had no direct contact with them.

Jeff Waugh and Roy Schestowitz, the two guests on the podcast, have been having bare-knuckle arguments on various forums, so I was expecting to have to referee the discussion. In fact, the image kept occurring to me of those soccer referees who are sometimes chased off the field by irrate crowds. However, the slugfest I expected never materialized. It’s harder, I suppose, to insult someone verbally, even over the phone, that to fan a flame war on the Internet, and both were more polite live than they had ever been at the keyboard.

Besides, Robin has the voice of someone calmly taking charge without any expectation of contradiction. Perhaps, too, an echo of my old university instructor voice ghosted through my own words.
But, whatever the case, everyone survived. I even think that the increased politeness influenced both Jeff and Roy to make concessions to each others’ viewpoints than they never would have considered online. As a result, I think that the point that the dispute is one of tactics rather than of different goals came through for the first time in the month or more that this dispute has been unfolding. However, I’m not sure that either of the principals has made the same observation.

The show had glitches that better planning might avoid next time. However, I like to think that both sides had a reasonable chance to express themselves, so it could have been worse. The Linux.com regulars are already discussing the possibility of another podcast, and I, for one, can’t wait.

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Ordinarily, I don’t refer to commercial products when I blog. Still less do I ridicule people who appear earnest and are apparently engaged in a labor of love. However, in the case of Analogon Book, whose publicity reached me at Linux.com, I have to make an exception on both accounts.

Analogon Book was invented by Byron and Jorita Lockwood, a couple whom, from their picture, seem as middle-aged and middle-American as they come. Let them explain the origin of their brain-child in their own words. When they discovered computers:

The biggest complaint we had was managing the different logons and passwords. Byron does a lot of research online and used scraps of paper to manage his logons and passwords. Jorita would come along and throw them away!

During an argument over Jorita throwing away the scraps of paper she yelled out “why doesn’t someone create a book to write these down in.”

We thought it was good idea then and we still do! We looked in stores to see if this had been marketed, We could not find a book to meet this specific need, and never found the item.

So we created AnaLogon book!

Yes, that’s right: It’s a book where you can write down your passwords.

At this point, if you are not sitting back in dumbfounded amazement or giggling helplessly, let me explain a few basics about passwords and computer security.

Contrary to the Lockwood’s apparent belief, passwords are not just a nuisance. They’re intended to ensure your privacy and to prevent the vicious-minded from stealing information like your credit card numbers.

For this reason, one thing you should never do is write down your passwords, except perhaps on a piece of paper in your safety deposit box, so that your heirs can access your files when you’re dead.

You should certainly not write them down anywhere near the computer. Most computer break-ins are not remote, but committed by people with physical access to the computer. If you keep your passwords in a clearly labeled book, you might as well send out invitations to likely crackers to have your computer raided.

What makes this quote and product so sad and so blackly humorous at the same time is that the Lockwoods never seemed to have researched what they were doing. Instead, they plunged ahead with their business plan – apparently with people who are equally ignorant – and developed their web site, in all its exclamation-point studded glory. Apparently, they never once dreamed as they babbled about the convenience of their brain-wave, that what they are really doing is selling an invitation to thieves.

That’s why, when I see them saying such things as, “Get one for yourself, your spouse, student, parents, and friends” or recommend the book as a gift to a teacher (especially a computer teacher, a diabolical voice inside me whispers), I find it hard to keep a straight face.

And when their site talks about their product as a solution to hard drive crashes as though they have never heard of backups, or as useful for infrequently visited sites as though they have never found the password manager in their web browser, my initial perception is reinforced once again. These good people simply have no idea.

At first, the consensus of those on the Linux.com IRC channel was that the Analogon Book must be a joke. In fact, I wrote to the publicist to ask, and was assured it was seriously meant. Nor, in the weeks since, have I seen any of the distributors treat it as a joke. Thirty years of the personal computer, and a product like this can still not only be conceived, but brought to market without any second thoughts.

But at this point, it would be cruel to explain things to the Lockwoods, I think, shaking my head sadly — and then, I’m ashamed to say, I think of the website’s solemn description of how the product works, and I’m giggling again, and hating myself for doing so.

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