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When I was a boy, I imagined that one day I might become so skilled as a writer that I would silence all the critics. I was very young, and, of course naive. But I can’t help remembering that dream now that I am a writer and have made some permanent enemies as a result of my modest success.

Even now, I’m close enough to the dreaming boy whom I once was that the word “enemy” sounds melodramatic, even paranoid. Yet what other word can I apply to people who imagine that I am always writing about them, and who spend an inordinate amount of time not only bad-mouthing me, but writing abusive posts and emails to repudiate my opinions? “Critic” or “detractor” might do, but neither word suggests the fury or the personal rancor of these people. So I suppose “enemy” will have to do.

Still, no matter what word I use, the idea of having enemies bemuses me. I seem to be such a poor hater that I have trouble imagining dislike in others. And, to be honest, when I first became aware of the fact, I was taken by surprise. Until about a year ago, I had had a gentle reception as a journalist. Very little of the attacks that other free software journalists have endured had come my way, and never from steady, identifiable sources. So I hardly knew how to react to the situation.

However, over the last six months, I’ve developed a habit of ignoring them. I won’t mention them by name in public, nor respond to their comments. In fact, I very rarely read anything they write, regardless of whether it’s about me or not; with all the intelligent and informative material about free software on the web, why should I waste my time? Most of what I hear about them comes in passing second hand references, or from reading a link on a portal site.

Yet, almost despite myself, I can’t help learning a little about my enemies. For example, I can’t help noticing that none of them seem to be contributors to any free software projects. Moreover, the other people whom they attack (my enemies being very far from discriminating) are among the leaders of the community, and hard workers as well, even if I often don’t share their opinions or think their energies misplaced. So, while I would rather not be among those my enemies focus upon, I suppose their attention is a wry compliment to my articles. After all, if I was completely unsuccessful in expressing myself or providing unusual or thoughtful arguments, then they probably wouldn’t bother with me.

But, even more importantly, when I do come across the writing of my enemies – regardless of whether it’s about me or some other straw man of the day – I’m starting to find that they help define me in a negative way. Just as, in the 1970s being on Richard Nixon’s enemy list was a sign that you were an effective social activist, so being a target of these kinds of people helps me to define the sort of person and writer that I want to be – in essence, everything that is the opposite of them.

For starters, I have no wish for prolonged flame wars. I might toss off an angry reply, or even a second one, but, after that, I can’t sustain the emotion. There are so many more interesting ways to spend my time that I quickly lose interest.

For another, while most of my writing about free software is advocacy journalism in the sense that, by choosing my specialty, I am implying that the subject is worthy of attention, I have no interest in attack journalism (I suppose that comes from getting enough sleep and not being wired on coffee all the time). I can disagree with a person or a corporate policy very well without any need to denounce explicitly. In the end, I would much rather stand for something than against something.

Anyway, if I present the facts accurately enough, I don’t need to condemn – if someone or something is unpleasant, the fact will come through without me belaboring the point.

Even more importantly, while I wince at typos and factual errors, taking them as proof of my own carelessness, I am far more concerned about logical errors. I don’t believe that, just because you find a tenuous connection to Microsoft that you have proved a conspiracy, or that simply because one event follows another that the first caused the second. I try very hard to keep an open mind as I research a story, which is why I usually can’t say the perspective I am taking until shortly before I start to write. I believe that quotes and other evidence needs to be taken in context, not jammed anywhichway into my existing beliefs as if I were some remote descendant of Procrustes. You don’t arrive at the truth by over-simplification or jumping to conclusions; you get there by acknowledging as much of the complexity as you possibly can.

But perhaps the biggest difference between my enemies and me is that I don’t think that my writing is all about me. When I sit down to write, my goal is cover the topic thoroughly, and support any opinions I state so that they are plausible to a fair-minded person. However, I rarely write to justify myself when I’m reporting on free software, nor do I expect everyone to agree with me. In fact, those who disagree with me often force me into a more nuanced and therefore more accurate view of the subject. In the end, my goal is to send off a finished article with what Balzac called “clean hands and composure” — by which I mean the knowledge that, given my material and time restraints, I have done the best job of expressing my point that I could.

Sometimes, I wish my enemies would find another target and leave me alone. Increasingly, though, I find myself accepting the fact that they are not going away in a hurry, even thinking that they are useful to me. For all the annoyance they provoke, they are examples of the sort of person and writer that I do not wish to be. So long as I act in the exact opposite way that they do, I can continue to be a person with whom I can live.

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A correspondent tells me that Boycott Novell’s Free Software Credibility List gave me a rating of three on a six point scale (I could link, but I don’t want to give the site any more hits than I have to). Until hearing this news, I didn’t know about the list, because, so far as free software is concerned, I only read news sites and blogs with either technical knowledge or expert commentary. Usually, too, I make a habit of not commenting negatively in public on anyone with a claim – no matter how remote – to being a journalist. At the very least, I generally don’t mention them by name. However, since my informant seemed to think I should be upset, I’m making an exception here.

To be honest, I am more amused than angry about a list whose silliness is exceeded only by the self-importance of its owners. I mean,  how does any journalist, no matter how skilled a word-slinger, get the same rating as Stallman, the founder of the free software do? Yet several do. And why are authorities like Eben Moglen off the list?

I also notice that, at least in some cases, the list seems a direct reflection of how closely a journalist’s opinion corresponds with Boycott Novell’s, rather than any criteria that might be mistaken for objectivity. Robin Miller, the senior editor at Linux.com, is apparently denigrated because he took a group tour of the Microsoft campus a couple of years ago (I’m sure the fact that he presided over a podcast in which a Boycott Novell writer performed poorly has nothing to do with his ranking). Other writers seem to rate a 4 or 5 largely because they stick to technical matters and, rarely talking about philosophy or politics, say nothing for Boycott Novell to dissect for suspect opinions.

Strangely, the Boycott Novell cadre didn’t rate their own reliability, although whether that is because they are assumed to be the only ones who rate a perfect six or because the ranking doesn’t include negative numbers, I leave as an exercise to the readers.

From the link attached to my name, my own ranking seems based on the fact that I accepted that a comment signed with a Boycott Novell writer’s name really was by him; when he said it wasn’t, I accepted the claim and he suggested that I was owed “some apologies.” Yet, apparently I’m permanently branded as being only marginally trustworthy because of this minor incident. I suspect, though, that the writer’s belief that I lumped the Boycott Novell writers into the category of conspiracy theorists has more to do with my ranking than anything else.

But these foibles don’t disturb me unduly. Far from being upset, I’m glad of the list, because it gives me a goal. If I write consistently hard-hitting articles in which I dig carefully for facts, build a flawless chain of reasoning, and tell the truth no matter how uncomfortable the consequences, then maybe – just maybe – in a few years Boycott Novell will reward me with the ultimate accolade of a zero ranking some day. Then I’ll know when I have truly arrived.

And that is all that I intend to say on this subject. Ever.

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Once you’ve been an instructor, the habit of teaching is hard to break. That fact, as much as anything, explains why I am not only attending the Open Web Vancouver conference this year, but giving a talk entitled, “Working with the free software media.” Moreover, since Peter Gordon and Audrey Foo, the main organizers of the conference, are kind enough to let me in on a media pass to wander the conference and buttonhole presenters, I feel that’s the least I can do. And considering that I can’t code well enough to say anything worthwhile about programming, and the social aspects of the open web are already being presented by others, I may as well talk about what I know best.

The Open Web Vancouver conference is being held April 14-15 at the Vancouver Conference Center. It’s a rebranding of last year’s highly successful Vancouver PHP conference. Like its predecessor, this year’s conference is mostly a volunteer effort, and takes advantage of both local and international experts to present a well-rounded program to a small audience.

I chose my topic because I’ve been writing about aspects of this topic in my blog for about a year now, and those entries have been well-received – probably because there’s a real need. A few free and open source software (FOSS) organizations, such as the Linux Foundation and the Software Freedom Law Center, have people and policies in place for dealing with the media, but most do not.

The truth is, typical FOSS developers tend to be suspicious of the media – unsurprisingly, since marketing communications experts tend not only to have an entirely different mindset and to be absolutely clueless about technology. Yet many projects could benefit from more publicity in order to attract new developers or funding, and much of the community would like to know about them.

I’m still developing what I will say, and I have to admit that my teaching skills are rusty. However, my instinct is to forego the usual slide show, and make the talk as interactive with the audience as possible. Topics I’m considering include an explanation of where the free software media stands between traditional media and free software, why cultivating a relationship is worth everybody’s trouble, and how to pitch news and have more of a chance of receiving coverage.

It occurs to me that, with this talk, I’ve come full circle. When I was a technical writer a decade ago, I used to say that my job consisted of explaining the geeks to the suits. Now, I could be said to explaining the suits (or, perhaps more accurately, the shorts and sandals) to the geeks.

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Every few months or so, someone blogs that free software would be more popular if it had fewer applications in each category. If a distribution would only include, say, Firefox, rather than Konqueror and Epiphany as well, or only OpenOffice.org without KOffice or Abiword, then users would have less anxiety option and locate the software they need more easily. Recently, though, I was very glad to have the choice.

For the past while, Trish’s GNOME desktop has been freezing after a dozen or so windows are opened or closed. The problem is an obscure one, and elusive when I try to track it down. I know it is peculiar to her account, since I don’t suffer from it, but more concrete information is slow to come by. Changing every configuration option that might even remotely connected doesn’t help. Ditto running her key files in another account. Removing the GNOME configuration files so that new default ones are created does nothing. Nor does upgrading GNOME or any of the software I suspect of being involved with the problem. I suspect that either Firefox or Thunderbird are complicit, and my investigations continue, but, meanwhile, Trish is left with a major annoyance every time she logs into her account.

If we were running Windows or OS X, she would have no choice except to endure while I troubleshoot. However, because we’re on GNU/Linux, I switched her over to KDE instead. After about ten minutes of customization, her new desktop looks about 90% the same as her old one, so the transition was minimal, so she can carry on with reading her email and browsing the web while I track down the problem.

Had KDE not removed the problem, I could have set up Xfce. Had Xfce not solved the problem, I could turned to IceWM, Blackbox, Fluxbox, Afterstep or any of a couple of dozen other desktops or window manager..

By contrast, had we been running Windows, she would have had to endure the problem, because only one desktop would be available for her (or perhaps I would have had to re-install). But, under GNU/Linux, I had an immediate choice of workarounds – and all because free software isn’t so rigidly organized that it has only one of everything. The redundancy that people love to decry makes an emergency far less urgent, so I, for one, hope that no distribution every tries to do much tidying. 

Diversity may be messy, but, sometimes, messiness is better.

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The fallout from my blog entry, “Conspiracy theorists and free software” continues. With all the people baying for my blood – some of whom, frankly, sound disingenuous in their demands for proof – the entry could easily take over my life, so in the last couple of days, I’ve withdrawn from active discussion of it. Frankly, the discussion is not that interesting to me, and (mercenary soul that I am), if I’m going to participate in more than my courtesy two email exchange with people, I’m going to get paid for doing so. And probably I will in a couple of weeks. Meanwhile, since I have an unexpected free half hour as I wait for a call to be returned, I’ve been reflecting on the various reactions the piece received.

To start with, I notice that Brian Profitt’s suggestion that I was lashing out at some negative criticism I received has been seized on by some commenters as a reason to dismiss what I said. However, although that was a shrewd suggestion on Brian’s part, it’s only true to the extent that the entry was inspired by someone asking me what I meant by conspiracy theory. Going into my fourth year as an online journalist, I long ago became immune to the insults and accusations of bias from both sides that often threaten to overwhelm thoughtful responses and legitimate corrections of mistakes. In fact, I maintain a page on my web site where I list choice bits of abuse for visitors’ amusement. I may sometimes respond, but I’m not much interested in flame wars. I have an anarchistic temperament, and, so long as I have my say, I’m perfectly willing to let others have theirs, even if theirs don’t have a lot of love for me.

That’s not to say that I don’t find people’s reactions fascinating – and more than a little intellectually distressing, since I’m an ex-university instructor who once spend his days trying to help people develop their abilities to argue coherently. A surprising number of people leaped to the conclusion that, despite a clear statement to the contrary, I was only talking about attitudes towards Microsoft (perhaps because I recently wrote an equally misread article that suggested that, since the free software was strong enough to defend itself, we could be wary of Microsoft without being paranoid). Even more seem to think that proving that there were reasons to distrust Microsoft in some way validated the attitudes and styles of arguments that I was condemning. Many, too, do not seem to believe that it is possible to mistrust corporation or organization without expressing unrelenting hate for it.

Clearly, what people brought to their reading was as important – and, in some cases, more important – than what I wrote. That’s their right, but, as I’ve often lamented in the past, if someone wants to disagree with me, I wish they would at least disagree with what I actually said, rather than what they imagine I said. At times, people seem to be arguing with their own reflections to such an extent that I feel extraneous to the process.

But I think my favorite response was from a commenter who assumed the responsibility of giving me elementary advice about how to write. I’m always willing to learn, but, considering that last year I sold roughly a quarter million words about free software, now I know the spirit in which Lauren Bacall responded a few years ago on hearing that she had been voted one of the sexiest elderly women in film. “That will certainly pep up my career,” she said (or something to that effect). “I can’t wait to tell my agent.” While not at the top of my profession, I’m not at the bottom, either, so I can’t help but be bemused by unasked advice from an unknown and relatively unproven writer — especially when I personally wouldn’t give writing advice unless specifically asked.

However, the most troubling thought to me in all the reactions is that I’ve apparently lost my anonymity online. This blog is modestly successful, but its readership is generally many times below what an article on Linux.com or Datamation receive. I thought it useful as a sandbox, a place to express my thoughts-in-progress without any fuss. If anything, I expected to get a few responses from friends and acquaintances.

But, as readers of the entry rise into the thousands, I realize that I was naive. Regardless of what merits I do or don’t have as a writer (and nobody could be more critical of my work than me, believe me), apparently some people do notice what I have to say about free software. Some of them may hate it, but they notice. That’s a humbling and frightening thought (and leads me to mutter repeatedly about the blind leaning the blind).

Even more importantly, it means that, unless I start writing under another name, I have to assume a greater responsibility for what I write publicly. No more working out of ideas publicly for me – from now on, I need to make sure that I state my assumptions clearly, and address opposing views in more detail, and not publish on certain subjects until my ideas are fully developed. People are still going to make invalid inferences, no matter what I do, but I feel the responsibility all the same, even while I tell myself that I’m being arrogant in feeling the obligation.

In a week or so, perhaps I’ll revisit the topic. Meanwhile, thanks for everyone who has commented or blogged in response. It’s interesting, and I’ve learned, even though I don’t have the time to respond in detail to everyone.

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No one can be involved in the free software community to any extent without stumbling across conspiracy theorists. Like the mad wife in the attic, they’re an embarrassment to the community, clinging to attitudes appropriate to the days when free software was new and vulnerable, and providing an easy means for outsiders to discredit the rest of the community. They can also waste a lot of your time if you let them, so you should learn how to identify them for your own sake.

You remember the scene in Apocalypse Now when Colonel Kurtz mumbles his story? You may remember leaning forward, straining to hear him – only to realize with a cold thrill that what he is saying is insane. Conspiracy theorists are like that. If you’re not careful, you find yourself being slowly drawn into their world, either accepting their ideas or arguing with them. The result is the same, regardless of whether you’re face to face or on IRC or email — either way, you lose.

Recently, I forgot that simple axiom, until I brought myself up with a start. I won’t mention the people in question, because I don’t want to dignify their antics with more attention. But, while the experience is still fresh in my mind, here are some of the signs that should put you on your guard:

  • An obsession about a single person, corporation, or issue to the exclusion of everything else: Conspiracy theorists will spend an inordinate amount of time researching and blogging about the object of their obsession. Although Microsoft is a favorite object of free software conspiracy theorists, I’ve also come across people with an obsession against Richard Stallman, the Free Software Foundation, the Open Source Initiative, or even a particular project, such as KDE or GNOME. But, no matter what topics a discussion with them begins with, they will always find a way to bring up their obsession, often straining to do so. At the first hint of news, they will rush to blog about it, filling in gaps with speculation.
  • Extreme paranoia directed at the object of the obsession: The object of the obsession is viewed as vastly more powerful than the free software community. It is conceived as moving constantly in the shadows, recruiting dupes, spreading money when it has some and laying long range plans to subvert some or all of the community. Sometimes, these plans may make direct business sense, but, just as often, they are for dubious benefits. Should the object of the obsession deny an accusation, the conspiracy theorists simply regard the denial as a sign of how clever the enemy is.
  • An either / or mindset: For conspiracy theorists, no middle ground exists. Unless you are in complete agreement with them, you are in the enemy camp – and probably in the enemy pay. Even an attempt to qualify their argument will mark you as part of the problem. So will suggesting that they work to change or influence the object of the obsession where that is possible. The conspiracy theorist’s identity is bound up with being in opposition to the object of their obsession that anything except whole-hearted hatred is unacceptable to them. Key phrases: “There can be no truce with [insert object of obsession here]” and “Eternal vigilance is the price of freedom.”
  • An inability to summarize other viewpoints with any accuracy: Convinced that they are on the right side, the average conspiracy theorist is either unable or unwilling to report other people’s ideas with any accuracy. Instead, they seem to report what they imagine others are saying, or is convenient to believe that others are saying.
  • A refusal to modify opinions, even in light of new evidence: Conspiracy theorists’ beliefs are so important to them that to change them would risk losing identity. So they don’t, ever. When offered new information that might challenge their basic position, they will either try to discredit it or change the subject immediately, perhaps raising a peripherally related point but not addressing the new information.
  • The use of decontextualized evidence: Conspiracy theorists see information that supports their central belief, and are prone to miss information that challenges or contradicts it. They will take a phrase out of context – for instance, take a comment on a technical issue to be about a political one — or even ignore basic grammar such as the serial comma in order to find support for their beliefs.
  • A refusal to consider alternate explanations: Coincidence, circumstance, and human stupidity do not exist for the conspiracy theorist. For this reason, they make no effort to discount them, not even to strengthen their own arguments. The one explanation that conspiracy theorists accept is malevolence.
  • A lack of civility and a quickness to give and take offense: The free software community is not the politest place in the world. However, even by its standard, conspiracy theorists are abusive. They’re quick to hurl insults, or to take insults personally. Their writing leaves an impression of emotion held barely in check, the words rushing out of them as fast as they can manage in their anger.
  • A disregard for the rules of evidence: The wise pundit looks for evidence that would hold up in a court of law – that is, establish a point beyond a reasonable doubt. By contrast, conspiracy theorists have no such restraint. For instance, if a company has hired a former Microsoft executive, that is proof that the company is controlled by Microsoft. Never mind that Microsoft is so large that any North American company has a good chance of hiring a former Microsoft executive – the one tenuous connection is enough to establish proof for a conspiracy theorist. Key phrase: “Can it be coincidence that . . . ?” (Sometimes, yes)
  • A scattergun approach to evidence: Instead of building up an argument point by point, conspiracy theorists tend to bury you in a random collection of related facts. They can take this approach, because their obsession causes them to have hundred of points ready at any given point. But instead of the rational building of an argument, the result is not logical persuasion, but an impressionistic, often highly emotional view of the situation.
  • A lack of self-reflection: Many of the sort of people I’m talking about know that “conspiracy theory” can be negative term, and are insulted if you apply it to them. However they don’t have the least idea of why it is appropriately applied to them. Accuse them of paranoia, and they will explain that they are only be sensible, and everyone else is living in a fool’s paradise. Suggest they have a cavalier attitude to evidence, and they’ll say much the same same. Don’t expect a sense of humor, either – that’s usually lost with the self-reflection. If they call you a “Microsoft shill” and you ask, “Where can I send an invoice?” they’ll assume you’ve just revealed your true allegiance, not that you’re making a joke.

This isn’t a pop quiz of the “Should you quit your job?” or “Which Tolkien character are you like?” variety, and still less a guideline to psychiatric assessment, so I can’t tell you exactly how many of these behaviors are needed to diagnosis someone as a conspiracy theorist. In fact, I’m tempted simply to say that, when you meet one, you’ll know. Still, the more of these traits you see, the greater the likelihood that you’re dealing with a conspiracy theorist. If you see more than half, then the likelihood becomes a near-certainty.

And then what should you do? The problem is nicely summarized by two verses of Proverbs 26. The first is: “Answer not a fool according to his folly, lest thou also be like unto him.” The second is: “Answer a fool according to his folly, lest he be wise in his own conceit”. In other words, you don’t want to be dragged down to a conspiracy theorist’s own level, but you don’t want them to continue unchallenged and perhaps convince others who aren’t paying enough attention to realize the kind of person they are facing.

Answering is always tempting, but you have to put a limit on your answers. Whenever I receive comments on an article I’ve published, with few exceptions I restrict myself to two exchanges, regardless of whether I’m dealing with a conspiracy theorist or not. That way, I show politeness and respect to someone who has taken the trouble to contact me, but I don’t use up all my spare time in answering people. If your time is valuable, you might want to do the same.

However, you should also bear in mind that you can’t win. Try to refute a conspiracy theorist, and you simply prove to them that you’re the enemy. In the end, the best thing you can do for yourself – to say nothing of free software – is to stop responding to the conspiracy theorist as soon as you realize the type of person you’re dealing with. The time you spend dealing with a conspiracy theorist will be put to much better use writing code, persuading a friend to try free software or dealing with the real threats to the community instead of the imaginary ones.

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I now began to consider seriously my condition, and the circumstances I was reduced to; and I drew up the state of my affairs in writing, not so much to leave them to any that were to come after me – for I was likely to have but few heirs – as to deliver my thoughts from daily poring over them, and afflicting my mind; and as my reason began now to master my despondency, I began to comfort myself as well as I could, and to set the good against the evil, that I might have something to distinguish my case from worse; and I stated very impartially, like debtor and creditor, the comforts I enjoyed against the miseries I suffered.

– Daniel Defoe, “Robinson Crusoe”

 

The year end lists in newspapers and blogs always leave me bemused. The ones that list top stories for the previous year always leave me feeling that I’m either living in an alternate universe or that I’ve missed everything important while preoccupied with the business of living. As for the ones that predict the coming year, they seem purest fantasy – my own included. Still, like Robinson Crusoe, I find it useful to look to my karmic accounts now and then. So, as the last hours of the year wind down, and I wait to leave for tonight’s party, here’s my accounts for the last year:

On the negative side, my mother-in-law and her sister died within a few days of each other last spring. Neither death was unexpected, since they were both in their nineties, but when you’ve known people for decades, they leave a large gap. I also lost a friendship, apparently irretreivably, although I don’t quite know why and I’m irked at my ignorance of the causes. And, most important of all, my partner’s illness continues to be chronic, with me helpless to do anything about it.

On the positive side of the ledger, I made a few new friends for the first time in a year or two, and have become marginally involved in Free Geek Vancouver, one of the worthier causes I’ve encountered recently. I’m a firm believer that volunteer work is as good for my psychological health as any advice I’m able to give might be to the recipients.

However, the largest addition to the positive side is my development as a writer. Although I dropped my efforts at fiction about May, 2007 has been by far the best year I’ve ever had for writing.

Just in terms of volume, I wrote about 245,000 words of articles on free software, or about 185 articles. I also wrote about 45,000 words for the Imperial Realms online game divided into 17 articles and about 55,000 words spread over 135 posts. That’s a total of roughly 345,000 public words alone.

By other measures, my writing year was also successful. During the year, I found new sources for my work, and I now make as much money freelancing as I ever did as a communicatins consultant (good thing, too: I’m getting too old to learn how to knot a tie again). I was interviewed four or five times over the year, either as a writer or as a subject matter expert. I also returned to an academic project that I started years ago and abandoned. And, just as I was typing this paragraph, I received an email from a friend telling me that an article of mine had been Slashdotted, making the perfect end to the year. So, in many ways, I think that 2007 marks my first real understanding of myself as a writer.

Looking over the paragraphs above, what strikes me is the imbalance between the personal and the professional. Not that the personal was particularly awful, but it seems thoroughly overshadowed by the professional. If I were superstitious, I’d be tempted to say that there’s only so much karma to go around. Or, from a psychological perspective, perhaps I’ve been practicing the fine old Freudian tradition of sublimation.

And what do I see looking ahead? I can’t even begin to guess. But there’s a scene in T. H. White’s The Once and Future King where Lancelot says that, after an encounter, he got down on his knees and “thanked God for the adventure.” I’m not religious, but I hope that I can must the same combined sense of stoicism and adventure as I face what’s waiting for me in 2008.

Upon the whole, here was an undoubted testimony that there was scarce any condition in the world so miserable but there was something negative or something positive to be thankful for in it; and let this stand as a direction from the experience of the most miserable of all conditions in this world: that we may always find in it something to comfort ourselves from, and to set, in the description of good and evil, on the credit side of the account.

— Daniel Defoe, Robinson Crusoe

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One of the hardest things about writing on free software is the expectations placed on me. Because the cause is good, many people expect me to write as a loyal partisan. And in one sense, I am: If I didn’t feel the topic was important, I wouldn’t write about it. However, I am not so partisan as to praise where I see problems in either software or people. Nor do I always feel an obligation to take sides when I explain a multi-side issue, or when the general reaction from typical readers is so obvious that to do would be to belabor the obvious. To me, these practices are part of my efforts to approach journalism with professionalism. However, judging from the comments I sometimes receive, they often enrage readers, especially those expecting a confirmation of their views.

Understand, I’m not naive. I know that complete objectivity is as impossible as a centaur. But I’m idealistic enough to think that, except when I’m writing an obvious commentary, the articles I write as a journalist are more useful to people when I’m not writing as an advocate. Rather, I try to write in an effort to express the truth as I see it. I’m sure that I fail many times, either because I don’t have all the facts or because I feel too strongly on a subject.

However, as George Orwell said about himself, I believe that, unlike the vast majority of people, I have the ability to face unpleasant truths – facts that I might dislike personally, but have to acknowledge simply because they are there (I lie very poorly to myself). And, since my first or second year at university, I’ve been aware that I have the unusual knack of empathizing with a viewpoint even while I disagree with it. With these tendencies, I believe that, if I make the effort, I can provide a broader perspective than most people – and that a broader perspective, if not the truth, is generally more truthful than a limited one.

Moreover, I believe that these are precisely the tendencies that a journalist needs to be useful to readers. Nobody can write uncritically about any cause without, sooner or later, lying for the sake of the cause and losing their integrity. For all I admire the ethics and hard work of many people in the free software community, even those I admire most sometimes express an ill-considered or an ignorant opinion. Some act short-sightedly. Very occasionally, a few act immorally, or at least for personal gain rather than the good of the community. And, whenever someone does any of these things, it’s my job to report the fact. To do otherwise would be against my principles, and a mediocre carrying out of my job.

This honesty is especially important in the computer industry. Many mainstream computer publications are notorious for avoiding criticism of the companies who buy advertising from them. Such publications are worthless to their readers, and a betrayal of the trust placed in them. I’m lucky enough to work for publications that don’t work that way, so I can report the bad along with the good.

However, to some of the audience, that’s not enough, especially on a controversial subject. They read to have their views enforced, and, if I don’t happen to serve their need, they accuse me of bias. Often, they need to cherry-pick their evidence to build the case against me, and usually they seize on the fact that I reported a viewpoint contrary to theirs without denouncing it. Often anonymous, they attack me in the strongest worded terms, sometimes explaining in exhaustive detail the error of my way in what usually amounts to a clumsy belaboring of the obvious.

Occasionally, one will demand the right to a rebuttal from the editors.
So far, I have yet to see any of them actually write the rebuttal, but I suspect that, if they did, it would probably be unpublishable without considerable revision. Polemic is a difficult art, and has a tendency to descend into trite comments and over-used expressions in the hands of novices.

(Which is another reason that I don’t write opinion pieces too often. They’re difficult to write well, and I don’t think I’m particularly skilled at them. And, anyway, a successful polemic is more about rhetorical tricks and memorable turns of phrases than about facts and explanation. It’s a play more on emotion than logic, and for that reason always seems a bit of a cheap trick. I’m not nearly as interested in manipulating readers as informing them.)

But what always tickles me about such accusations is that they frequently come in pairs. Many times, after writing on a controversial subject, I’ve been denounced as biased from both sides – sometimes on the basis of the same paragraph or sentence.

I suppose these twinned accusations could be a sign of sloppy writing on my part. However, I prefer to view them as a sign that the problem lies more in the readers than in me. If both sides find something to disparage in one of my articles, then I can’t help thinking that I’ve had some success with covering the topic comprehensively.

Of course, all these thoughts could be nothing more than an explication of my personal myths – the stories I tell myself to keep me going. The image of the investigative reporter who risks everything to get the truth out is still a very powerful myth, and one that I not only buy but apparently have a lifelong subscription to.

But, contrary to popular usage, a myth is not the same as a lie. And, in this case, I like to think that, even if I am partly deceiving myself, my work is still better for my acceptance of the myth.

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Last week, ABC’s 20/20 ran a piece on the murder trial of Hans Reiser, the free software developer accused of murdering his wife in Oakland. I sighed in relief when it ran, because it didn’t include me.

It could have. Since I wrote one piece last year about Reiser’s problems with getting the Reiser4 filesystem accepted into the Linux kernel and another about what was happening with his company in the wake of the murder charges, I’ve fielded eight or nine requests from the mainstream media to talk about the background to the case. Since early summer, several of those requests were from ABC. But I never really felt comfortable doing so, although I made clear that I had no opinion one way or the other about the case, and only talked about Reiser’s work and reputation and what the free software community was like.

At the time, I rationalized my general comments as helping out other journalists. Also, considering that I’ve made a career out of explaining developers to non-developers, I figured that I might be able to see that the community wasn’t too badly misrepresented. And, let’s be honest, I was flattered.

But, simultaneously, I was uneasy, and this uneasiness continued to grow as ABC continued to talk to me. There was even talk of flying me down to San Francisco for a day to do an interview, which provoked a kind of Alice in Wonderlandish feeling in me. Spend the day travelling for something that I wasn’t that interested in? And going to San Francisco – one of my favorite cities – with no time for wandering around struck me as not worth the sense of self-importance such a trip would no doubt give me.

I tried suggesting other people in the free software community that ABC might contact. I even suggested one notoriously egotistical person, figuring that they would be pleased to be asked and would give ABC so much copy that its reporters would have no further need of me.

That only worked for a few weeks, then I received another phone call. At that point, I realized that I didn’t have a valid passport, which Canadians like me now need to fly to the United States. I explained this difficulty to a reporter, and how I didn’t really want the extra hassle of driving across the border and catching a flight in Bellingham – and he returned the idea of flying a camera crew up to Vancouver to talk to me.

I thought that unlikely, so I said that would be acceptable. For a while, I was worried that ABC might actually do it, too, but in the end the producers decided not to bother.

That was just as well, because in the interim, I had resolved to refuse the interview regardless of the condition. I took a while to understand my reluctance, but, what I concluded in the end was this: I didn’t want to feed my self-importance at the expense of the Reiser family. No matter what actually happened, those involved in the case are in a world of pain, and I didn’t want to piggyback on that pain for petty personal reasons.

And, ultimately, my reasons would be personal. No matter how well I can explain the free software community to the public, I’m far from the only one who can do so.

With this realization, I felt such relief that I knew that I had made the right decision. Now, I only hope that I can remain as sensible if someone contacts me about the case again.

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Every month or so, I get a request from a magazine asking if I want to write about GNU/Linux or free software. One or two are legitimate professonal offers that I am glad to consider, if only for variation and to length the list of markets to which I can sell – or, to be more exact, to which I might some day sell, since I don’t have many open slots on my monthly schedule. However, more often, the magazine either doesn’t pay or else pays a token like $30 per page, and I have to decline, despite their offers of additional payment in copies or free advertising, neither of which I have much use for. The exchange never fails to leave me feeling guilty, defensive, and unsatisfied.

Admittedly, many magazines and publishers prey on wannabe writers’ desire to be published. However, I’m sure that many are doing their best, paying what they can and hoping that they might one day generate enough income to pay their contributors better. In fact, I am sure that most of them are sincere; they’re generally too excited about what they are doing to be deliberate exploiters.

This sort of low-paying work might have acceptable in the days when I was writing articles in my spare time and trying to build a reputation. I could have helped the editors, and they could have helped me. But how can I explain to these well-meaning people that I’m not just dabbling in writing these days? That in the time I wrote them a 1500 word article, I could have made ten or fifteen times as much writing for my regular markets? That I literally cannot afford to contribute to their magazine or web site?

I can’t explain, of course. Not without being completely undiplomatic and crass. So, I usually hedge until my correspondents’ persistence forces me to be blunter, or they come up with another argument.

Usually, the next argument is the idea – either openly stated or hinted – that, since all of us are interested in free software, then I am somehow obligated to give my labor for free.

Consciously or otherwise, this argument conflates the meanings of free software. Free software, as everyone constantly points out, isn’t free because it doesn’t cost. It’s free in a political or philosophical sense – and, on that score, I have a good conscience. It seems perfectly reasonable to me that, in return for the money I need to live, the markets where I publish should have exclusive rights to my articles for thirty days. After that, I am perfectly happy to have the articles reprinted or translated under a Creative Commons Attribution – No Derivatives license, In fact, I almost never refuse such requests.

Besides, are the people who trying to guilt-trip me donating their labor for free? In many cases, I doubt it.

Anyway, I maintain that, in keeping people informed about free software, I am already contributing to the greater cause. I happen to be one of those lucky enough or persistent enough to be able to earn my living through doing so, but I don’t see why the one should invalidate the other.

True, I do make some gratis contributions to free software in my own time – but that’s beside the point. What matters is that I don’t feel the need to prove my credentials, particularly to strangers I don’t know. So, at this point, they usually break off the correspondence, often with parting comments about my selfishness or lack of generosity.

And of course I do feel hard-hearted at times. But, when it comes to the way I make my livelihood, I have to ration my time. Otherwise, I could easily lose a large chunk of my income for the month. So, I break off, too, muttering my excuses after an exchange that has satisfied nobody.

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